Saatva is an USA-based mattress company that understood the struggle most shoppers have to face when they go to a showroom. From pushy salespeople to complicated features, to high prices, Saatva moved the buying experience online and made it as simple as possible.
This, combined with the fact that all Saatva mattresses are eco-friendly and affordable, and you get a company that grew explosively. As proof, the company is on the Inc 500/5000 list of America’s fastest-growing private companies third year in a row, and is the 5th fastest growing online retailer in Internet Retailer’s Top 500 Guide for 2016.
The company features three different products:
- The Saatva innerspring mattress
- Loom & Leaf mattress (memory foam) Learn more about memory foam mattresses here.
- Zenhaven (100% natural latex)
Each type of mattress is marketed as a different brand and comes as a universal solution to expensive surfaces that feature complicated characteristics. The company is definitely on the path to success as their products sell fast and customers are highly satisfied with the final product, but how did they manage it?
Well, the management is comprised of people from various generations, which allowed the birth of a different perspective on the market. Saatva doesn’t promote their mattress towards people under 35, who focus on mobility and minimalism. Instead, they decided to address homeowners and people who understand the importance of comfort and high-quality sleep.
Even more, Saatva’s marketing strategy is divided between three brands, which allow them to reach different types of people at the same time. Overall, the company is currently one of the most successful mattress companies in the USA and the future looks bright.
They managed to create a product that’s both eco-friendly and affordable to the general public, which is both impressive, if we consider the fact that mattresses in this category are considered luxury products. Overall, the Saatva success showed the world that a high-quality mattress doesn’t have to be expensive – it has to be comfortable.
Must Know Facts about Saatva
Now that you know a bit about the company, let’s take a more detailed look at their offer and their relationship with the customers.
Customers can reach the Saatva call center at any time they need. Their specialists are at your disposal 24 hours a day, 7 days a week, 365 days a year so regardless of the time of your call, someone will be there to answer.
If, for any reason, you can’t place a call, you can also send them an email and you’ll get a reply as soon as possible. Finally, there’s also the option of chatting with them using the Instant Chat window on the site.
Saatva is very old-fashioned when it comes to customer service and they believe in offering quality through their products and their specialists. This is why every inquiry is treated with respect and all your questions will be answered as soon as possible. Even more, you can contact them even if you’re not a customer (yet) and you want to learn more about their products.
Type of Mattress Sizes Featured by Saatva
The Saatva innerspring mattress is built on a structure of two coil units: a lower unit with an hourglass-shaped steel base, and an upper unit with individually wrapped coils that provide sleepers with unimaginable back support and eliminates most motion transfer. On top of this intricate base, sits a generous layer of eco-friendly materials (usually organic cotton) that make the Saatva similar to a very expensive pillowtop.
The cool thing with Saatva is that you can personalize the general feel of the mattress by selecting the type of firmness (luxury firm, plush soft, or firm) and the size. Saatva features six standard sizes:
- Twin (38″ x 75″) – best fit for children bedrooms or day beds
- Twin XL (38″ x 80″) – great for teenagers and dorm rooms
- Full (54″ x 75″) – best fit for single adults or couples who really like to snuggle during slumber. Still, you’ll usually find a full-size bed in guest rooms or in very small bedrooms.
- Queen (60″ x 80″) – the most popular bed size in the US and a great fit for two fully-grown adults.
- King (76″ x 80″) – the most popular size for people who love their comfort and want their personal space.
- Cal King (72″ x 84″) – best fit if you want to sleep like a starfish in the middle of your mattress and still have some space on the side.
You should also know that you can select the height of the mattress as there are two options available: 11.5” and 14.5”. Finally, Saatva also offers an adjustable base for every mattress size they sell, but you can also ask for a base or a frame.
Note: the sizes and specifications we mentioned are valid for all three brands produced by Saatva.
Is There a Warranty For Saatva Bed?
First, each of the three mattresses benefits of a 120-day home trial. This means that you have 120 days from the moment you bought it, to sleep on it and test its features. If at any time during the trial period you find yourself not happy, you have the right to return the mattress and ask for a full refund.
When it comes to the warranty, Saatva declares that they stand behind their luxury mattresses and they guarantee they will be free from defects in workmanship and materials for a non-prorated period of 15 years. This means that you get full protection during the warranty period and you won’t have to cover any repair or replacement costs, should these appear.
Still, there are a few conditions to consider so it’s best to read their warranty statement before you make the purchase. For instance, the warranty is only valid for the original purchaser – if the mattress was re-sold, the new owner doesn’t have the right to ask for repairs or replacements under the original warranty statement.
Delivery of Saatva Mattress
Saatva is definitely a company you want to work with because their delivery service is spotless. For all three brands, the company offers free white gloves delivery and free mattress removal. This means that the delivery crew will get the mattress in your home and will install it on the frame/base. All you have to do is start your testing period!
Even more, if you want to get rid of the old mattress, they will remove it and transport it for free. The free delivery is available nationwide and you won’t have to lift a finger. Now, depending on your location, the delivery may take somewhere between 3 and 7 business days, but it is worth the wait!
You should also know that there is no showroom where you can see the mattress before you buy it since this is an exclusively online business. However, by reading reviews and asking other users’ opinion, you’ll be able to form an opinion of your own.
Saatva mattress reviews
I’ll update this section once I have a Saatva coupon for you. I’ll do my best to provide you great promo codes so that you can save and compare Saatva mattress prices to the original cost and see how much you will be saving.
What to Look Out for in Reviews of Saatva Bed
Reviews are amazing when you want to understand the true features of one of the three Saatva brands. However, not all Saatva reviews are useful and you have to learn how to read between the lines in order to understand which of these beds is best for you.
Below you can learn about the things to consider when you’re reading Saatva reviews to make a difference between the three types of mattresses.
Type of Mattress that is Right for You
The first thing you have to follow is the inner structure of the bed. Each of the three brands has a very specific structure and you’ll learn how to differentiate the main features based on this. For instance, the Saatva mattress comes with an innerspring structure with individually wrapped coils, the Loom & Leaf mattress is equipped with 5lb ultra-premium memory foam, and the Zenhaven features an inner structure of 100% natural latex.
Based on this classification, you can now understand which mattress fits you and your budget the best. If you are looking for perfect support, comfort, and an eco-friendly surface crafted using a classic technique, the Saatva innerspring is best for you. This is also the most affordable out of the three choices.
On the other hand, if you’re into a luxurious surface that is highly responsive to your every move but doesn’t keep you hot at night, the Leaf & Bloom brand is your go-to product. Finally, if you’re looking for a hypoallergenic mattress that is designed to accommodate even the most sensitive of sleepers, Zenhaven should be your choice.
When you’ll start reading Saatva mattress reviews, you may feel overwhelmed by the multitude of positive opinions because Saatva is a very popular brand nowadays. This is why it is very important to know what you want and to understand each brand’s pros and cons.
At the end of the day, all three brands are amazing and provide sleepers with fantastic back support and weight distribution, offering a great sleep experience for everyone. Still, it’s always best when the experienced offered by the product is backed up by the experience offered by the producer during shopping and delivery.
Please keep in mind that I’ll be updating this page in near future once I get a Saatva mattress coupon code for those who are seeking to buy their mattress.